Sign in to declined RMAs

Some orders may not be eligible for return for various reasons:

• missed return deadline
• product that are not in original like new condition
• any product missing the serial number or UPC
• some jewelry
• most health and personal care items
• grocery products
• gresh flowers and live indoor plants
• open software

       etc.
        
Regardless of the reason it is in your interest to explain the decline reason to your customers in a respectful and professional manner.